<p>Kim Lear provides cutting-edge, highly-customized research and action-driven advice on emerging cultural trends to prepare organizations for the workforce and marketplace of the future.</p>
<p>A respected generational sociologist, Kim is founder and content director of research consultancy, Inlay Insights. With a deep understanding of millennial trends and generational dynamics, she is an authority on the emerging cultural shifts set to revolutionize how organizations engage employees and consumers. She is known for her ability to use data, storytelling, humor, and actionable takeaways to illuminate the trends that impact the bottom line of organizations.</p>
<p>Kim has shared her expertise with some of the most renowned companies in the world, including American Express, Best Buy, Cisco Systems, Disney, General Mills, LinkedIn, MasterCard, and Wells Fargo. She is currently mining research insights to identify how the experience economy and sharing economy impact our views on work, consumption, and community.</p>
<p>The quintessential researcher, trend spotter, and knowledge leader on human behavior, Kim mixes eye-opening statistics with stories and case studies to accentuate her points and bring her message to life. She leaves audiences with an enlightened perspective on leading in the connected era, the power connected consumers yield in the marketplace, and leveraging relationships to create change.</p>
Generations & Future of Work Expert
<ul><li><strong>The Age of the Multigenerational Workforce</strong></li><li>Study after study has shown us that multigenerational teams outperform more homogeneous groups by almost every measure. This can be attributed to their unique and diverse experiences– the more seasoned employees offer wisdom and expertise while those on the younger end offer a fresh and innovative perspective. While the advantages are numerous, it turns out, managing multigenerational teams is easier said than done. Today’s teams are often plagued by issues regarding everything from work ethic and retention to succession and fairness.</li><li>Today , each generation is taking on new roles in the workplace. Millennials are no longer entry-level employees - they are managers who may oversee older, more seasoned employees. Gen Xers have stepped up to the C Suite, reinventing and redefining what it means to be a leader. Boomers are transitioning and taking their careers in new directions and Gen Zers are now on the scene, ready to shake up the work world and present a whole new challenge to their Millennial supervisors. The key to understanding and leveraging these generational trends is to recognize that it’s not about “out with the old, in with the new.” Every generation brings value to the workforce. </li><li><strong>Building Standout Experiences for Every Generation</strong></li><li>Our clients and customers are changing. Baby Boomers are redefining retirement and what it means to age in this country, Gen Xers are stepping into their prime earning years, Millennials are buying homes and having children and Generation Z is controlling an increasing amount of money in the marketplace. As each generation goes through new life stages, it’s crucial for advisors, salespeople and relationship builders to see the world through their eyes and meet each customer where they’re at. </li><li>The time has come to challenge conventional thinking and explore bold new approaches to relationship building in the face of disruption and shifting demographics. Creating more empathetic, personal and customized experiences is more important than ever. Supported with cutting edge research and category leading case studies, this program will take a deep dive into the evolving expectations of the clients of today and tomorrow. </li></ul>