<p>Jenn Lim is the CEO of Delivering Happiness (DH), a company she and Tony Hsieh (the late CEO of Zappos.com) cofounded to create happier company cultures for a more profitable and sustainable approach to business. </p><p>Delivering Happiness<em> </em>started as a book: a <em>New York Times</em> and a <em>Wall Street Journal</em> bestseller that sold over one million copies worldwide. It evolved into a business consultancy and global movement that has impacted and inspired companies and organizations around the world. </p><p>In her new <em>Wall Street Journal </em>bestseller <em>Beyond Happiness: How Authentic Leaders Prioritize Purpose and People for Growth and Impact</em>, Jenn draws on her decades of experience in culture and strategy to translate it into a practical “how to” framework for more sustainable workplaces and modern organization design. She shows all of us—no matter our title or role—how to live more meaningful lives through the work we do every day. </p><p>Jenn’s mission is both simple and profound: to teach businesses how to create workplaces—led with happiness and humanity—that generate more profit, sustain all people at every level of the organization, and she shares how we can make an impact by being true to our authentic selves.</p><p>In 2017, Jenn was selected to be on the Global Happiness Council of Work and Wellbeing. In 2020, Delivering Happiness [DH] was placed on the Inc. 5000 list, becoming one of the fastest-growing private companies in the U.S. Jenn helped create the world’s first series of Culture Books at Zappos.com and has been featured in <em>Fox Business</em>, <em>Inc</em>., <em>Forbes</em>, <em>Fortune</em>, <em>Entrepreneur</em>,<em> The World Happiness Report</em>, <em>The Guardian</em><span style="">, </span><em style="">Fast Company</em><span style="">, Thrive Global, and more.</span></p>
CEO of Delivering Happiness; Former Zappos Consultant; Author of <em>Beyond Happiness</em>
<ul><li><strong>Welcome to the New Workplace: Where Do We Go From Here for People, Growth, Adaptability, and Impact?</strong></li><li>We're working and living in the new ab(norm). The world has changed, and the "future of work" arrived sooner than anyone expected. With change happening all around us, it's more important than ever to bring your team engaged, aligned, and (beyond) happy.</li><li>In this session, Jenn will share the greenhouse elements every workplace needs to fully adapt and thrive first as individuals and then as a team. Gain the framework necessary for your team to stay connected, communicate effectively, and feel purposeful in the work they do every day while enhancing the customer experience and employee engagement.</li><li>Defining questions of our time:<ul><li>How might we find meaning and create positive impact in our work and communities — regardless of the challenges the world throws our way?</li><li>How might individuals make a bigger impact towards business growth and success?</li><li>How might companies modernize org design so we can each do our best work because we love it?</li></ul></li><li><strong>Real Talk on Recruiting + Retaining Top Talent: What Drives Resignations, and What Do Employees Want Most?</strong></li><li>Employees are self-selecting and “speaking with their feet” for more than just a paycheck. While the way we work keeps shifting between in-person, remote, and hybrid, employees are jumping ship for their own reasons. As leaders, we need to understand the root causes and why it’s not just about more pay or a big benefit package anymore.</li><li>In this session, Jenn will uncover what's needed inside every culture to attract and retain top talent. She'll also share real-life case studies of organizations successfully building cultures that keep employees coming back, showing up fully, and performing their best.</li><li>How can we:<ul><li>Evolve transactional relationships into meaningful ones by creating triple wins (benefitting yourself, your teams, and the community at large at the same time)?</li><li>Create organizations that treat people as assets, not expenses?</li><li>Strategize for long-term (not just short-term) gain?</li></ul></li><li><strong>Bringing Humanity to Work: Get Real With Ourselves and Our Teams for a More Whole, Authentic Workplace</strong></li><li>When we show up authentically at work, we can bring our whole selves, which benefits everyone on the team. When leaders encourage others to bring their whole selves and unique perspectives to each situation, solutions are created, innovation happens, and diversity, equity, inclusion, and belonging flow naturally.</li><li>Jenn will inspire you and your team to show up authentically and embrace the highs and lows in work/life. Leaders who create a genuine, inclusive work environment know it’s not just the “right thing to do,” they know it’s also creating more profits and purpose in the world. When we get real with ourselves THAT'S when happiness and humanity come alive.</li><li>How can we:<ul><li>Create systemic environments where we all meaningfully connect and feel a sense of belonging?</li><li>Cultivate people ecosystems that bring happiness, embrace wholeness, and nurture new ways to feel more human at work?</li><li>Stop focusing on doing things right for efficiency and focus on doing the right things for people?</li></ul></li><li><strong>What's in It For Me? What's in It For All? Refresh and Realign Purpose + Values</strong></li><li>It's no secret that core values are essential to culture and success. The majority of companies have defined their values. But, do those values still ring true and represent the company you are today? And, do your employees align and live these values daily? What purpose is driving your team's success?</li><li>In this session, Jenn will share the significant impact teams experience when individuals define their personal values and ladder those up to the organizational values. She'll share her values journey from life BC (Before Covid) to life AC (After Covid) and how those values may have changed. When we know our values, we realize how our decisions impact our lives and the organization as a whole for better or worse.</li><li>How can we simultaneously answer:<ul><li>What are the ways we can imbed and live purpose + values so they’re not meaningless words on the wall? </li><li>What’s in it for ME? </li><li>What’s in it for ALL? (teams, customers, and our ecosystem)</li></ul></li></ul>