<p>One of the "Top 10 Rated and Booked Speakers in the U.S.”, renowned keynote speaker, author and culture catalyst Jim Knight teaches organizations of all sizes how to attain their own “rock star” status.</p><p>Although his illustrious career started at Gatorland Zoo in Florida (he has scars to prove it), Jim cut his teeth in the hospitality training industry and eventually led Global Training for Hard Rock International for two decades. Jim’s customized programs show how to amp up organizational culture, deliver world- class differentiated service, and build rock star teams and leaders.</p><p>Jim’s role at Hard Rock involved many facets of organizational training including creating and managing all staff and management training materials and programs; facilitating Hard Rock’s Corporate University; overseeing management training locations; producing training videos; directing company e-Learning initiatives; facilitating leadership transitions; and traveling to properties to deliver onsite classes and measure company standards.</p><p>Jim was recognized by Training Magazine as representing one of the top 125 training companies in the world out of all industries and businesses. He has since been featured in <em>Forbes Magazine</em>, <em>Inc. Magazine</em>, <em>Entrepreneur Magazine</em>, <em>Nation’s Restaurant News</em>, <em>Business News Daily</em> and Fox Business News.</p>
Business catalyst, former Hard Rock International executive, and author of <em>Culture That Rocks!</em>
<ul><li><strong>Culture That Rocks: How to Amp Up Your Company’s Culture and Deliver Sustainable Results</strong></li><li>This high-energy, interactive and visual keynote presentation focuses on individuals, departments and entire companies who are charged with creating, maintaining, or revolutionizing an organization’s culture, ensuring it stays relevant in the 21st century. The program delves into every area of a company’s environment and reveals realistic solutions for systemic change. </li><li>Keynote speaker and best-selling author, Jim Knight will act as a thought-starter for the session. He will use the visceral backdrop of Rock ‘n Roll and several well-known brands, including Hard Rock International—via his 21-year run with that brand as the head of Global Training & Development—to discuss key strategies to transform any organization’s culture, regardless of the company’s cultural history or status.</li><li><strong>Leadership That Rocks: How to Deliver Stellar Results with Practical Initiatives and Take Your Brand to Eleven </strong></li><li>This high-energy and impactful keynote presentation is effectively designed to provide leaders of any level, practical and tactical initiatives to create an iconic business. The program will deliver rapid-fire best practices that any leader can immediately put into practice, starting them down the road to rock star success.</li><li>Keynote speaker and best-selling author, Jim Knight will act as a thought-starter for the session. He will use the visceral backdrop of Rock ‘n Roll and several well-known brands, including Hard Rock International—via his 21-year run with that brand as the head of Global Training & Development—to discuss key strategies to implementing initiatives for leading others to produce desired results.</li><li><strong>Service That Rocks: How to Create Unforgettable Experiences and Turn Customers into Fans</strong></li><li>Every business has competitors. And how you set yourself apart will determine whether your customer will fall madly in love with you…or not. </li><li>This high-energy, interactive and visual keynote presentation focuses on how to differentiate your organization from the rest of the competition to become the business of choice. This program will deliver thought-provoking best practices to create mind-searing customer obsession.</li><li>Keynote speaker and best-selling author, Jim Knight will act as a thought-starter for the session. He will use the visceral backdrop of Rock ‘n Roll and several well-known brands, including Hard Rock International—via his 21-year run with that brand as the head of Global Training & Development—to discuss key strategies to set the stage for us to get into the memory-making business.</li></ul>