<p>Consistently ranked among the world’s top business visionaries, hailed by <em>Forbes</em> for "reshaping our perception of growth,” Tiffani Bova arms audiences with tools for exponential growth, innovation and success.</p><p>Tiffani Bova has helped lead the tech industry through several evolutions over her nearly 30-year career, in roles including Salesforce’s Growth and Innovation Evangelist; Research Fellow at Gartner; and a sales, marketing and customer service executive for start-ups and Fortune 500 companies alike. She was recognized as one of the first to develop a robust go-to-market model for cloud-based solutions, and indirect channel strategies to accommodate changes in buying behavior.</p><p>She is the author of two <em>Wall Street Journal</em> bestsellers: <em>GrowthIQ </em>and <em>The Experience Mindset.</em> In 2023, the San Francisco Examiner named Tiffani one of the “Ten Most Sought-After Brand Evangelists,” while her speaking prowess has earned her the title of “one of the most masterful keynote speakers in the world.”</p><p>Bringing her unique perspective as a practitioner, academic, author, and influencer, Tiffani provides the perfect combination of research and real-world experience to her energizing presentations. She ignites teams to succeed and provides transformative frameworks to unleash unparalleled growth.</p>
Former Chief Growth and Innovation Evangelist at Salesforce and one of Thinkers50’s “Top 50 Business Thinkers in the World”
<ul><li><strong>Future-Proof Your Business for Revenue Growth</strong></li><li>In an ever-shifting landscape of technology, AI and market expectations, it’s easy for companies to feel weighed down and get caught up in a challenging loop of dissatisfied customers, disengaged employees, and slowing growth. Today’s business leaders are facing the unique challenge of attracting and retaining top talent, all while navigating increasing pressure to optimize costs and enhance productivity. </li><li>But here’s the beacon of hope: Tiffani Bova, an authority in the world of growth, sales, and customer and employee experience. Drawing from the wisdom encapsulated in her two Wall Street Journal bestselling books, The Experience Mindset and Growth IQ, Tiffani leverages two decades of experience advising some of the world’s most renowned brands on growth and innovation. Her journey as a research fellow at Gartner and her role as the global growth evangelist at Salesforce have honed her into a true industry luminary.</li><li>Tiffani doesn’t just offer solutions; she provides a holistic framework, a roadmap to sustainable top-line growth in an ever-evolving environment. Her advice transcends mere business strategy; it encompasses the art of cultivating a resilient company culture that thrives in the face of change. </li><li><strong>Revolutionizing Sales: Shaping Tomorrow’s Success and Harnessing Artificial Intelligence (Ai) for Business Growth</strong></li><li>In a world where traditional sales tactics have lost their shine, the time for embracing cutting-edge technologies including artificial intelligence (AI), machine learning, and predictive analytics has arrived. These innovations hold the power to supercharge pipeline velocity, enhance quota attainment, and forge stronger customer connections. Those who seize the potential of these tools not only outshine their competitors but also raise the bar for what success means. </li><li>Enter Tiffani Bova, the unrivaled authority on sales and customer experience for the past three decades. Bova advocates transformation isn’t solely about technology—it’s a profound shift in mindset. It’s about kindling a passion for delivering exceptional seller experiences, nurturing leadership grounded in growth, fostering a culture of champions, and making customer-centricity your guiding star.</li><li>In her electrifying presentation,Tiffani Bova draws upon her vast experience as a sales leader in both startups and Fortune 500 giants and as an early adopter and user of AI and other technologies. Her wisdom isn’t just theoretical; she’s been in the trenches, advising some of the largest sales organizations during their transformative journeys. With a distinguished background as a research fellow at Gartner and her role as the former global growth evangelist at Salesforce, she’s been at the forefront of industry shifts. And she’s been speaking, writing and advising on the application and benefits of AI for over half of a decade</li><li><strong>The Experience Mindset: The Flywheel of Growth</strong></li><li>For years, many companies have operated under the illusion that positive customer satisfaction scores and moderately good growth rates were enough to conceal a lurking issue: the silent suffering of the employee experience (EX) in the relentless pursuit of customer experience (CX) perfection. </li><li>It’s true; you can have good CX and a subpar EX and still manage to grow. You can even maintain a state of “good enough” for both EX and CX and eke out growth. But to truly soar, to break through the limits of the status quo, you must do more. You must enhance both in tandem, nurturing the symbiotic relationship between employee and customer experience, where both flourish and propel each other to new heights.</li><li>In this groundbreaking presentation, led by the renowned expert in sales, customer experience, and revenue growth, Tiffani Bova, you will discover how to unlock a new paradigm of growth from the inside out. Drawing from the insights encapsulated in her Wall Street Journal best-selling book, The Experience Mindset, and groundbreaking global research, Tiffani will guide you on the path to harmonizing these two essential dimensions.</li></ul>