<p>Duncan Wardle, formerly Disney’s Head of Innovation and Creativity, works with brands like Coca-Cola, Ford, and Johnson & Johnson on developing a culture of creativity across everything they touch. As a senior executive with the Walt Disney Company, Duncan infused a culture of innovation with a start-up mindset across one of the most creative companies in the world via his unique innovation toolkit.</p><p>Duncan fills his presentations with colorful Disney anecdotes, vibrant drawings, and his trademark artistic touch. He shares the creative techniques and behaviors to develop big, innovative ideas. He stirs and unleashes the audiences’ creative juices, delivering his message with infectious energy and playful collaboration. He inspires in people an energetic desire to seek out new and usual places to uncover innovation. </p><p>From his first day as an intern with Disney in their London office in 1987, Duncan’s Disney career was nothing less than magical—hosting Princess Diana and her two young princes in 1993 at Walt Disney World; launching Disney’s Animal Kingdom in 1998; creating the Superbowl halftime show in 2000; sending his son’s Buzz Light-Year into space in 2008 as a way to open Toy Story Mania; and hosting a fully-grown Prince Harry at Walt Disney World for the Invictus Games in 2016.</p><p>Duncan helps audiences discover the massive impact that innovative thinking can have on an organization and how that benefits corporate culture. The man who pioneered the Disney Innovation Process spotlights creative problem solving, how to identify new marketplace opportunities and drive strategic growth. He offers strategies on how to improve customer experience, embrace calculated risk and helps teams work collaboratively. In his quest to unleash the magic within each individual and organization, Duncan helps people overcome their expertise and get out of their own way, enabling them to think differently and creatively about solutions to challenges big and small.</p>
25-year veteran of Disney, Duncan Wardle helps companies make innovation part of their DNA
<ul><li><strong>AI is Not Your Enemy</strong></li><li>The future is here, and for the first time in history, it’s highly skilled laborers at risk of losing their jobs to robots. But Duncan believes AI shouldn't be treated as our enemy—in fact, just the opposite. AI should be embraced by workers, because it’ll take over the tedious, repetitive parts of our jobs, freeing us up to leverage the skills that make us uniquely human: Creativity, Intuition, Empathy, and Imagination. In this talk Duncan explains how the coming decade belongs to those of us who can leverage these uniquely human skills in order to disrupt and innovate the next wave of incredible discoveries—and he shares insight and strategies for doing just that. </li><li><strong>Customer Experience Magic</strong></li><li>Sharing famous real-world examples from his time as the Head of Innovation and Creativity at The Walt Disney Company, Duncan shows how ever-evolving organizations drastically change consumer behaviors and turn problems into opportunities. Audiences will learn how to transform a product-centric culture into a consumer-centric one, how to leverage "high-tech" to enable "high touch" for record guest satisfaction, and how to address consumer pain points and their impact on revenue.</li><li><strong>Embedding Innovation Into Everyone's DNA</strong></li><li>Companies set on creating a culture of innovation will not only survive, but they will thrive! This goes far beyond having an “Innovation Department.” Now is the time to instill a culture of innovation among EVERY member of your team. In this talk Duncan will share the exact steps and strategies used to create a thriving, innovative culture. Participants will learn how to create safe spaces for taking creative risks, ensure everyone on your team is empowered and thinking like an entrepreneur, and transition from the ideation stage into action.</li><li>By the end of this interactive presentation, your audience will have developed a whole new understanding of customer experience, and you will be empowered with tools to reframe any challenges facing your organization, finding those unique opportunities to create some customer experience magic of your own!</li></ul>