<p>A technology expert with a relatable approach, Crystal Washington helps organizations increase profits and productivity by harnessing AI/ChatGPT and leveraging social media, apps, and the web.</p><p>One of <em>Forbes</em>’ 50 Leading Female Futurists, Crystal Washington helps global brands like Google, Microsoft, and GE use cutting-edge technology to drive performance and take their business to the next level.</p><p>After working in revenue management and corporate sales managing Fortune 500 accounts and repeatedly breaking company records, Crystal founded her own social media consulting firm called Black-Market Exchange, which became enormously successful. Infusing humor and wit, Crystal is known for her ability to take complex technology topics and make them easy to understand and accessible for everyday professionals and small business owners, across generations.</p><p>Whether discussing her crazy technology missteps or how to combine online with offline customer interactions to build relationships, audiences relate to her practical, non-tech jargon approach to using tech to make us all more efficient, effective, and connected. Attendees walk away with clear strategies they can immediately implement.</p>
Technology Trends Expert and One of Forbes’ 50 Leading Female Futurists
<ul><li><strong>Future-Proof Yourself: Innovate and Thrive in Times of Uncertainty</strong></li><li>The new normal of consistent change is leaving leaders concerned about being left behind. Instead of implementing half-baked, panic-driven ideas, it's time to identify the breadcrumbs — secret hints — the future has left for us to find. In this talk, technology futurist Crystal Washington will show you how to innovate, thrive, and enjoy the ride!</li><li><strong>Generative AI for Leaders: Staying Ahead in a Machine-Driven World—Highly Customized to Industries and Job Functions</strong></li><li>The AI-driven future of work is here, and generative AI is rapidly becoming a vital tool for achieving business success. Technologies like ChatGPT are no longer just optional productivity boosters—they are transforming how professionals work, innovate, and compete. If you’re not leveraging AI effectively, your competitors already are. In this highly engaging keynote, Crystal Washington will reveal the latest breakthroughs in generative AI and how you can safely harness them to drive efficiency, innovation, and competitive advantage.</li><li><strong>The Competitive Edge: Spot Trends and Thrive in the Future of Work</strong></li><li>In a world where change moves faster than ever, successful organizations don’t just react—they spot what’s next and act confidently. From shifting tech to evolving workplace norms, the future of work is unfolding now. In this fast-paced and interactive session, technology futurist Crystal Washington shows you how to uncover the signals of what's coming, focus on what matters most, and turn insight into impact.</li><li><strong>The Future-Ready Organization: How to Stay Relevant in an Uncertain World—FutureBend Organizational Assessments Available as an Add-on</strong></li><li>Disruption is no longer a possibility—it's a certainty. Organizations that fail to adapt will be left behind. In this high-energy session, Crystal Washington provides leaders with tactics and strategies for becoming future-ready. Attendees will gain practical insights on fostering adaptability, integrating emerging technologies, and developing a resilient culture. Crystal will also introduce FutureBend™ personality archetypes, helping leaders leverage their strengths and recognize potential unseen gaps as they drive their organizations forward.</li></ul>