Ultimate Customer Experience

<p>Brittany Hodak is an award-winning author, entrepreneur, and customer experience expert who helps businesses turn customers into superfans.</p><p> Her SUPER Model™ framework has empowered thousands of organizations’ employees to transform customers’ apathy into advocacy. When her debut book, <em>Creating Superfans</em>, was released, <em>Forbes</em> declared: “If you have customers, you need this book.

<p>Jesse Cole, also known as “the guy in the yellow tuxedo,” is the founder of Fans First Entertainment and the owner of the world-famous Savannah Bananas as well as the Party Animals, Firefighters, and Texas Tailgaters. </p><p>With the mantra “Fans First. Entertain Always,” the Bananas are on a mission to Make Baseball Fun by creating the Greatest Show in Sports.

<p>Scott McKain is an internationally known authority who helps organizations create distinction in every phase of business and teaches how to deliver an “Ultimate Customer Experience®.”</p><p>He is the founder of a consulting and training company that explores the role of ultimate customer experiences in creating enhanced client retention and revenue, and is the author of three Amazon.com #1 business bestsellers; all teaching how to expand profits, increase sales, and engage customers.